Política de envío

Shipping Policy

Processing Time All orders are processed within 3–5 business days. Orders are not processed or shipped on weekends or holidays. You will receive a confirmation email with tracking information once your order has shipped.

Domestic Shipping (United States) We offer standard shipping via USPS for all US orders. Delivery typically takes 5–10 business days after processing.

International Shipping (European Union) We ship to the European Union via USPS international services. Estimated delivery time is 2–4 weeks from the date of shipment, depending on your country and local customs processing times.

Please be aware that international orders may be subject to import duties, taxes, and customs fees upon arrival in your country. These charges are the responsibility of the recipient and are not included in your order total or shipping cost. We recommend checking with your local customs office for more information before placing your order.

Order Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24–48 hours for tracking information to update.

Lost or Delayed Packages If your package appears lost or has not arrived within the estimated timeframe, please contact us at sereph@serephitic.com and we will do our best to resolve the issue.